Just a quickie - how about creating a team of mystery shoppers for Uni? Instead of relying on questionnaires we could send in students with a pre-defined task. Go and ask in the Library for advice about plagarism, ask in the Student Centre about counselling etc. The information we get back would then serve to ensure that the information that is being given out is correct.
Another version of this would be to have a team of Greenwich students go to a UEL open day and some to Southbank Uni. And vice versa. The students would pose as potential new students and ask questions, pick up literature and have a look around. They could then fill in a report on what happened, how impressed they were, answers to questions etc. This would then help to improve Open Days and other University marketing.
Any ideas?
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